Frequently Asked Questions
Everything you need to know about Pridola Design products and services.
What is the typical shipping timeframe for home decor items?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, Pridola Design ships exclusively to addresses within the United States and Canada. We are working on expanding our delivery zones in the near future.
What is your return policy for furniture and accessories?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or personalized items are final sale.
How can I track the status of my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products sustainably sourced?
At Pridola Design, we prioritize ethical craftsmanship. We partner with artisans who use sustainable materials and eco-friendly manufacturing processes whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.